/* MIA 5.8.4 · Engagement + Conversation Center operating surfaces */

/* Deal engagement is a process surface, not another inbox. */
.v584-engagement-head{
  display:flex;align-items:flex-end;justify-content:space-between;gap:24px;
  padding:22px 24px;border:1px solid var(--v50-line,#e7e2d8);border-radius:18px;
  background:var(--v50-surface,#fff);box-shadow:var(--v50-shadow-xs,0 8px 24px rgba(20,24,32,.035));
}
.v584-engagement-head h2{margin:6px 0 8px;font-size:1.65rem;letter-spacing:-.045em;line-height:1.05}
.v584-engagement-summary{display:flex;flex-wrap:wrap;gap:8px 16px;color:var(--v50-muted,#6d7482);font-size:.82rem}
.v584-engagement-summary strong{color:var(--v50-ink,#13161c);font-size:.92rem}
.v584-engagement-actions{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex-wrap:wrap}
.v584-policy-link{display:flex;align-items:center;gap:8px;padding:9px 11px;border:1px solid var(--v50-line,#e7e2d8);border-radius:10px;text-decoration:none;color:var(--v50-muted,#6d7482);background:var(--v50-surface-2,#fbfaf7);font-size:.74rem}
.v584-policy-link strong{color:var(--v50-ink,#13161c);font-size:.76rem}
.v584-engagement-state-rail{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin:12px 0}
.v584-engagement-state-rail>span{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border:1px solid var(--v50-line,#e7e2d8);border-radius:11px;background:var(--v50-surface,#fff);color:var(--v50-muted,#6d7482)}
.v584-engagement-state-rail strong{font-size:.76rem}.v584-engagement-state-rail b{display:grid;place-items:center;min-width:24px;height:24px;border-radius:999px;background:var(--v50-surface-2,#f5f3ee);font-size:.72rem;color:var(--v50-ink,#13161c)}
.v584-engagement-state-rail .state-interested{border-color:rgba(31,157,101,.24);background:rgba(234,247,239,.62)}
.v584-engagement-state-rail .state-follow_up,.v584-engagement-state-rail .state-needs_more_info{border-color:rgba(212,162,76,.24)}
.v584-engagement-board{display:flex;flex-wrap:wrap;align-items:flex-start;gap:16px;padding:2px 0 8px}
.v584-engagement-lane{flex:0 1 430px;min-width:330px;border:1px solid var(--v50-line,#e7e2d8);border-radius:16px;background:color-mix(in srgb,var(--v50-surface-2,#f8f7f3) 76%,#fff);overflow:hidden}
.v584-engagement-lane>header{display:flex;align-items:center;justify-content:space-between;padding:13px 14px;border-bottom:1px solid var(--v50-line,#e7e2d8);background:var(--v50-surface,#fff)}
.v584-engagement-lane>header div{display:flex;flex-direction:column;gap:2px}.v584-engagement-lane>header strong{font-size:.88rem}.v584-engagement-lane>header small{font-size:.66rem;color:var(--v50-muted,#6d7482)}
.v584-engagement-lane>header>span{display:grid;place-items:center;width:28px;height:28px;border-radius:999px;background:var(--v50-surface-2,#f5f3ee);font-size:.74rem;font-weight:800}
.v584-engagement-stack{padding:12px;display:grid;gap:10px}
.v584-engagement-card{border:1px solid var(--v50-line,#e7e2d8);border-radius:14px;background:var(--v50-surface,#fff);box-shadow:0 6px 18px rgba(20,24,32,.035);overflow:hidden}
.v584-engagement-card-main{display:block;padding:13px 14px 10px;text-decoration:none;color:inherit}
.v584-engagement-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.v584-engagement-identity{display:flex;align-items:center;gap:10px;min-width:0}.v584-engagement-identity>div{min-width:0}.v584-engagement-identity strong{display:block;font-size:.92rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.v584-engagement-identity small{display:block;margin-top:2px;color:var(--v50-muted,#6d7482);font-size:.7rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v584-engagement-signals{display:flex;gap:7px;margin-top:11px}.v584-engagement-signals span{padding:4px 7px;border-radius:7px;background:var(--v50-surface-2,#f5f3ee);color:var(--v50-muted,#6d7482);font-size:.66rem}.v584-engagement-signals strong{color:var(--v50-ink,#13161c)}
.v584-engagement-card blockquote{margin:11px 0 0;padding:0;border:0;color:var(--v50-ink,#13161c);font-size:.79rem;line-height:1.48}
.v584-engagement-card>footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 14px;border-top:1px solid var(--v50-line,#e7e2d8);background:var(--v50-surface-2,#fbfaf7);font-size:.66rem;color:var(--v50-muted,#6d7482)}
.v584-engagement-card>footer a,.v584-engagement-card>footer button{appearance:none;border:0;background:none;padding:0;color:var(--v50-blue,#536dfe);font:inherit;font-weight:800;cursor:pointer;text-decoration:none}
.v584-engagement-empty,.v584-inbox-empty{padding:34px;border:1px dashed var(--v50-line,#e7e2d8);border-radius:14px;text-align:center;color:var(--v50-muted,#6d7482);background:var(--v50-surface,#fff)}
.v584-engagement-empty strong,.v584-inbox-empty strong{display:block;color:var(--v50-ink,#13161c);font-size:.95rem}.v584-engagement-empty p,.v584-inbox-empty p{margin:5px 0 0;font-size:.76rem}
.v584-engagement-list{border:1px solid var(--v50-line,#e7e2d8);border-radius:16px;background:var(--v50-surface,#fff);overflow:hidden}
.v584-engagement-actions-queue{margin-top:16px;border:1px solid var(--v50-line,#e7e2d8);border-radius:16px;background:var(--v50-surface,#fff);overflow:hidden}.v584-engagement-actions-queue>header{padding:14px 16px;border-bottom:1px solid var(--v50-line,#e7e2d8)}.v584-engagement-actions-queue h3{margin:4px 0 0;font-size:1rem}.v584-engagement-actions-queue>div{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0}.v584-engagement-actions-queue a{display:grid;gap:3px;padding:13px 16px;border-right:1px solid var(--v50-line,#e7e2d8);text-decoration:none;color:inherit}.v584-engagement-actions-queue a strong{font-size:.79rem}.v584-engagement-actions-queue a span{font-size:.7rem;color:var(--v50-muted,#6d7482)}.v584-engagement-actions-queue a em{font-size:.67rem;color:var(--v50-blue,#536dfe);font-style:normal;font-weight:800}

/* Workspace Inbox: communication surface. */
.v584-inbox-page{max-width:1540px;margin:0 auto}.v584-inbox-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;padding:12px 2px 14px}.v584-inbox-head h1{margin:7px 0 5px;font-size:2rem;letter-spacing:-.05em}.v584-inbox-head p{margin:0;color:var(--v50-muted,#6d7482);font-size:.8rem}
.v584-inbox-tabs{display:flex;align-items:center;gap:7px;margin-bottom:10px;padding:6px;border:1px solid var(--v50-line,#e7e2d8);border-radius:13px;background:var(--v50-surface,#fff);width:max-content;max-width:100%;overflow:auto}
.v584-inbox-tabs a{display:flex;align-items:center;gap:7px;padding:7px 10px;border-radius:9px;text-decoration:none;color:var(--v50-muted,#6d7482);font-size:.75rem;font-weight:700;white-space:nowrap}.v584-inbox-tabs a strong{display:grid;place-items:center;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:var(--v50-surface-2,#f5f3ee);color:var(--v50-ink,#13161c);font-size:.67rem}.v584-inbox-tabs a.active{background:var(--v50-blue-soft,#eef1ff);color:var(--v50-blue,#536dfe)}.v584-inbox-tabs a.positive.active{background:rgba(234,247,239,.8);color:#1f8f5d}
.v584-inbox-shell{display:grid;grid-template-columns:360px minmax(0,1fr);min-height:700px;border:1px solid var(--v50-line,#e7e2d8);border-radius:17px;background:var(--v50-surface,#fff);overflow:hidden;box-shadow:var(--v50-shadow-sm,0 14px 34px rgba(20,24,32,.05))}
.v584-inbox-list{border-right:1px solid var(--v50-line,#e7e2d8);min-width:0;background:var(--v50-surface,#fff)}.v584-inbox-search{display:grid;grid-template-columns:1fr auto;gap:7px;padding:10px;border-bottom:1px solid var(--v50-line,#e7e2d8);background:var(--v50-surface-2,#fbfaf7)}.v584-inbox-search>div{display:flex;align-items:center;gap:7px;border:1px solid var(--v50-line,#e7e2d8);border-radius:9px;background:var(--v50-surface,#fff);padding:0 9px}.v584-inbox-search input{border:0!important;box-shadow:none!important;background:transparent!important;padding:9px 0!important;width:100%;font-size:.78rem!important}.v584-inbox-items{max-height:710px;overflow:auto}
.v584-inbox-item{display:flex;gap:10px;padding:13px 12px;border-bottom:1px solid var(--v50-line,#e7e2d8);text-decoration:none;color:var(--v50-ink,#13161c);transition:background .12s ease}.v584-inbox-item:hover{background:var(--v50-surface-2,#fbfaf7)}.v584-inbox-item.active{background:var(--v50-blue-soft,#eef1ff);box-shadow:inset 3px 0 0 var(--v50-blue,#536dfe)}.v584-inbox-item>div{min-width:0;flex:1}.v584-inbox-item header{display:flex;justify-content:space-between;gap:10px}.v584-inbox-item header strong{font-size:.8rem}.v584-inbox-item time{font-size:.62rem;color:var(--v50-faint,#9399a4)}.v584-inbox-item small{display:block;margin:3px 0 5px;font-size:.65rem;color:var(--v50-muted,#6d7482)}.v584-inbox-item p{margin:0;font-size:.72rem;line-height:1.42;color:var(--v50-muted,#6d7482)}.v584-inbox-item footer{display:flex;gap:8px;margin-top:8px;flex-wrap:wrap}.v584-inbox-item footer span,.v584-inbox-item footer em{font-size:.62rem;font-style:normal;font-weight:750}.v584-inbox-item footer em{color:var(--v50-blue,#536dfe)}
.v584-inbox-thread{display:flex;flex-direction:column;min-width:0;min-height:0}.v584-thread-head{display:flex;justify-content:space-between;gap:20px;padding:16px 18px;border-bottom:1px solid var(--v50-line,#e7e2d8)}.v584-eyebrow{font-size:.61rem;font-weight:850;letter-spacing:.11em;color:var(--v50-blue,#536dfe)}.v584-thread-head h2{margin:4px 0 2px;font-size:1.35rem;letter-spacing:-.04em}.v584-thread-head p{margin:0;color:var(--v50-muted,#6d7482);font-size:.72rem}.v584-thread-head-actions{display:flex;gap:7px;align-items:flex-start}.v584-thread-menu{position:relative}.v584-thread-menu summary{list-style:none;cursor:pointer;padding:8px 11px;border:1px solid var(--v50-line,#e7e2d8);border-radius:9px;font-weight:800}.v584-thread-menu summary::-webkit-details-marker{display:none}.v584-thread-menu>div{position:absolute;right:0;top:calc(100% + 6px);z-index:20;min-width:190px;padding:6px;border:1px solid var(--v50-line,#e7e2d8);border-radius:10px;background:var(--v50-surface,#fff);box-shadow:0 14px 30px rgba(20,24,32,.1)}.v584-thread-menu a{display:block;padding:8px 9px;border-radius:7px;color:var(--v50-ink,#13161c);text-decoration:none;font-size:.72rem}.v584-thread-menu a:hover{background:var(--v50-surface-2,#fbfaf7)}
.v584-thread-context{display:grid;grid-template-columns:repeat(4,minmax(0,1fr)) minmax(180px,1.35fr);border-bottom:1px solid var(--v50-line,#e7e2d8);background:var(--v50-surface-2,#fbfaf7)}.v584-thread-context article{padding:9px 13px;min-width:0}.v584-thread-context article+article{border-left:1px solid var(--v50-line,#e7e2d8)}.v584-thread-context span,.v584-thread-context small{display:block;color:var(--v50-muted,#6d7482);font-size:.58rem}.v584-thread-context span{text-transform:uppercase;letter-spacing:.08em;font-weight:800}.v584-thread-context strong{display:block;margin:3px 0 1px;font-size:.78rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.v584-thread-context .next strong{color:var(--v50-blue,#536dfe)}
.v584-thread-messages{flex:1;overflow:auto;padding:22px 24px;display:grid;align-content:start;gap:14px;background:color-mix(in srgb,var(--v50-surface-2,#fbfaf7) 62%,var(--v50-surface,#fff))}.v584-message{max-width:76%;padding:14px 16px;border:1px solid var(--v50-line,#e7e2d8);border-radius:14px;background:var(--v50-surface,#fff);box-shadow:0 5px 16px rgba(20,24,32,.025)}.v584-message.outbound{margin-left:auto;background:var(--v50-blue-soft,#eef1ff);border-color:color-mix(in srgb,var(--v50-blue,#536dfe) 18%,var(--v50-line,#e7e2d8))}.v584-message-meta{display:flex;justify-content:space-between;gap:18px;margin-bottom:7px}.v584-message-meta>div{display:grid;gap:1px}.v584-message-meta strong{font-size:.77rem}.v584-message-meta small,.v584-message-meta time{font-size:.61rem;color:var(--v50-faint,#9399a4)}.v584-message h4{margin:0 0 9px;font-size:.76rem;line-height:1.35}.v584-message-body{font-size:.8rem;line-height:1.62;color:var(--v50-ink,#13161c)}.v584-quoted-history{margin-top:12px;padding-top:9px;border-top:1px solid var(--v50-line,#e7e2d8)}.v584-quoted-history summary{cursor:pointer;color:var(--v50-muted,#6d7482);font-size:.67rem;font-weight:750}.v584-quoted-history>div{margin-top:10px;padding:11px;border-radius:9px;background:var(--v50-surface-2,#fbfaf7);color:var(--v50-muted,#6d7482);font-size:.69rem;line-height:1.5;max-height:260px;overflow:auto}
.v584-thread-actionbar{display:flex;gap:8px;align-items:center;padding:11px 18px;border-top:1px solid var(--v50-line,#e7e2d8);background:var(--v50-surface,#fff)}.v584-thread-actionbar form{margin:0}.v50-btn.success{background:#1f8f5d;color:#fff;border-color:#1f8f5d}
.v584-inbox-empty.large{margin:auto;border:0;background:transparent}

body.app-body:not([data-density="compact"]) .v584-engagement-head h2{font-size:1.78rem}
body.app-body:not([data-density="compact"]) .v584-engagement-card blockquote{font-size:.84rem}
body.app-body:not([data-density="compact"]) .v584-inbox-shell{grid-template-columns:385px minmax(0,1fr)}
body.app-body:not([data-density="compact"]) .v584-inbox-item header strong{font-size:.84rem}
body.app-body:not([data-density="compact"]) .v584-inbox-item p{font-size:.76rem}
body.app-body:not([data-density="compact"]) .v584-message-body{font-size:.86rem}

@media(max-width:1180px){.v584-engagement-state-rail{grid-template-columns:repeat(3,minmax(0,1fr))}.v584-inbox-shell{grid-template-columns:330px minmax(0,1fr)}.v584-thread-context{grid-template-columns:repeat(3,minmax(0,1fr))}.v584-thread-context .next{grid-column:span 2}}
@media(max-width:840px){.v584-engagement-head,.v584-inbox-head{align-items:flex-start;flex-direction:column}.v584-engagement-actions{justify-content:flex-start}.v584-engagement-state-rail{grid-template-columns:repeat(2,minmax(0,1fr))}.v584-engagement-lane{min-width:0;flex:1 1 100%}.v584-engagement-actions-queue>div{grid-template-columns:1fr}.v584-inbox-shell{grid-template-columns:1fr}.v584-inbox-thread{display:none}.v584-inbox-tabs{width:100%}}
.v584-inline-reply{padding:12px 18px 0;background:var(--v50-surface,#fff)}.v584-inline-reply form{border:1px solid var(--v50-line,#e7e2d8);border-radius:12px;background:var(--v50-surface,#fff);overflow:hidden;box-shadow:0 4px 14px rgba(20,24,32,.025)}.v584-inline-reply textarea{display:block;width:100%;min-height:82px;padding:12px 13px;border:0!important;resize:vertical;background:transparent!important;box-shadow:none!important;font:inherit;font-size:.79rem;line-height:1.5;color:var(--v50-ink,#13161c)}.v584-inline-reply form>div{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 9px 8px 12px;border-top:1px solid var(--v50-line,#e7e2d8);background:var(--v50-surface-2,#fbfaf7)}.v584-inline-reply form>div>span{font-size:.62rem;color:var(--v50-muted,#6d7482)}
body.app-body:not([data-density="compact"]) .v584-inline-reply textarea{font-size:.84rem}